The small print, in plain words
Sub-processors
Last updated 4 October 2026
The companies that process personal data for Ticket Folk, each for one job. Organisers get at least 30 days' notice by email before we add or replace one, under our data processing agreement. Our security and privacy page says in plain words what each one does.
| Company | What for | Where |
|---|---|---|
| Laravel Cloud (on Amazon Web Services) | Hosting the platform and its database | London, UK |
| Stripe | Taking card payments, paying organisers, refunds and deposits | UK, EU and United States |
| Postmark (ActiveCampaign) | Sending tickets, receipts and sign-in links by email | United States |
| The SMS Works | Sending volunteer deposit links by text, where an organiser turns it on | United Kingdom |
| Google Wallet passes, when a buyer chooses to save a ticket to their phone | United States | |
| Mapbox | Venue maps on event pages | United States |
| Anthropic | Short summaries of applications for the organiser reviewing them | United States |
Questions? Email [email protected].